Shipping & Returns
Shipping Policy
At Valenzuela Books, we are committed to ensuring that your books arrive safely and in a timely manner. We offer a variety of shipping methods to suit your needs, including standard shipping, express shipping, and international shipping. Shipping costs are calculated based on the weight of your order and the shipping destination, and will be added to your total during checkout.
We take great care in packaging your books to prevent damage during transit. If your order arrives with any damage, please contact us within 7 days of receiving your order and we will be happy to arrange a replacement or refund.
If you have any questions about our shipping policies, please don't hesitate to contact us.
Return & Exchange Policy
We want you to be completely satisfied with your purchase from Valenzuela Books. If for any reason you are not happy with your purchase, please contact us within 14 days of receiving your order to arrange a return or exchange.
To be eligible for a return or exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Once we receive your returned item, we will inspect it and notify you of the status of your refund or exchange.
If you have any questions about our return and exchange policies, please don't hesitate to contact us.